Cyber-risk treatment that keeps healthcare organizations focused on helping people.
Guest Amenities.
Who is responsible for securing medical devices?
Providers eager to use the newest medical tech often overlook cyber-risk assurances. Every manufacturer prioritizes cybersecurity differently, hospitals may be more responsible for the safety of their devices than they realize.
Health at home.
Are you ready for patients to start taking medical equipment home?
Small, connected devices are going to allow many services to be provided from the comfort of the patients own bed. Patients and doctors will expect those devices to be as safe and reliable on the patients home WiFi as they are in the hospital.
Points of sale.
What business are you in?
With gift shops, cafeterias, and on-site pharmacies many hospitals do as many credit card transactions in a day as a mid-tier merchant. Protecting this data and meeting stringent financial regulations can dilute the core mission of providing care.
Legacy equipment.
Can you trust a 15 year old computer?
Medical equipment has a longer service life than other computer systems. As a result many of them are incompatible with modern protection tools and vulnerable to exploits that have been known for over a decade. It is not reasonable for providers to constantly replace this equipment so they must find alternative ways to maintain protection while threats are continuously changing.
The room of the future.
Are your window shades and beds safe from cyber attack?
The "smarter" patient rooms get the more potential attack surface for hackers. With the internet of things, providers need to start considering formerly innocuous items might have significant implications for safety and continuity of care.
Medical device security.
Who is responsible for securing medical devices?
Providers eager to use the newest medical tech often overlook cyber-risk assurances. Every manufacturer prioritizes cybersecurity differently, hospitals may be more responsible for the safety of their devices than they realize.
Non-traditional environments.
How do you use fingerprints and facial recognition with a gloves and mask?
Many of the most secure and user friendly security solutions simply are not built for healthcare. With fewer ready-made solutions healthcare providers are often left to invent their own security solutions or simply go without.
Cloud migration.
How do you move data centers to the cloud without losing control?
Traditionally, troves of data and applications felt secure inside the walls of the organization. Today, "inside" can be virtually anywhere in the world. Payers that want to capitalize on the perimeter-less and elastic enterprise model must ensure they maintain visibility and enforce accountability as they let they release their most valuable asset to a steward outside of their organization.
Security for sales.
How do you transform cybersecurity from a cost of business to a strategic differentiator?
Increasingly, enterprise customers are showing preference for payers that can demonstrate leading safeguards for their data. Simply being compliant may not be enough. Payers that stay ahead of industry trends and embed cybersecurity into the sales process can find significant return on their investment beyond risk mitigation.
Customer portals.
How do you empower members to engage with their data without creating unnecessary exposure?
Members expect to be able to engage with a digital company with the same ease and delight as they scroll through social media or shop online. Payers must find ways to harmonize the tension between streamlined engagement, regulatory requirements, customer privacy expectations.
Remote workforce.
Is it possible to have a distributed workforce working with sensitive data?
Bring your own device is no longer relegated to a moderate size group of employees wanting to use their own phone. Organizations attract and retain talent by allowing more people, even entire departments to work from home and integrating the equipment they are most comfortable with. Payers that can scale these programs and enable even the most sensitive work to be done remotely will have access to the largest talent pool.
Pre-market due diligence.
How do you identify relevant threats and design secure products?
Without clear regulatory guidance or frameworks specifically tailored to medical devices manufacturers are left on their own to navigate the complexity of securing embedded systems. Despite the lack of formal guidance devices must still clear regulatory submissions and customer scrutiny making specialized cybersecurity expertise a crucial part of getting a successful product to market on-time and in-budget.
Post-market surveillance.
Can you protect your products and your reputation once the device has shipped?
It may no longer be in your control, but your name is still emblazoned on the product and it will be your name in the headline if there is a cyber incident. Providers and regulators expect timely support for cybersecurity and proactive notification for potential issues.,
Manufacturing security.
Does your manufacturing process ensure cyber-risk conditions wont compromise the product?
An insecure production environment can undermine a securely designed product. Manufacturers must embed cybersecurity principles into their production and internal systems to avoid having a well-designed product compromised and recalled or rejected.
